General Privacy Statement
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
(1) Your personal data, insofar as these are necessary for this contractual relationship (inventory data) in terms of its establishment, organization of content and modifications, are used exclusively for fulfilling the contract. For goods to be delivered, for instance, your name and address must be relayed to the supplier of the goods.
(2) Without your explicit consent or a legal basis, your personal data are not passed on to third parties outside the scope of fulfilling this contract. After completion of the contract, your data are blocked against further use. After expiry of deadlines as per tax-related and commercial regulations, these data are deleted unless you have expressly consented to their further use.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an order fill out a formrespond to a surveysubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Void Visuals collects and uses Users personal information for the following purposes:
Void Visuals may collect and use Users personal information for the following purposes:
- To calculate the correct VAT for the MOSS (Mini one Stop Shop) Regulation for Digital Products in Europe.
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. With every placed order on the website the User agrees to opt-in to our mailing list that may include service information, news, updates or related products etc. If at any time the User would like to unsubscribe from receiving future newsletters, we include an unsubscribe link at the bottom of each email.
How to unsubscribe or request complete deletion of your data
To unsubscribe from our newsletter and emails, simply click on the “Unsubscribe” button at the bottom of every email.
According to the European GDPR law “data portability” you can request all date we collected about you to be visible to you. We use the Mailing System “Active Campaign” for our customer information management, to which only the registrant has access. You can request these data to be visible by sending us a request per email to firstname.lastname@example.org and we will forward your data manually.
According to the European GDPR law “right to be forgotten” you can request all your data to be deleted from our database. To request a permanent deletion of all your data, simply send us a request per email to email@example.com and we will delete the data manually.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Our Website is protected by the reliable third party program “Wordfence” and prevents any hacking attempts of our website or database.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
In the unexpected case of data breach all our users will be informed through the email that they have provided. According to GDPR law we will report data breach to supervisory authorities within 72 hours after notice.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, affiliates and advertisers for the purposes outlined above.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
The user can purchase Void Visuals products or other project related products by third parties on the Void Visuals webshop.
The payment is due with the order being placed by the user. All prices include German tax.
Payment of the end amount can be made by payment option available on the checkout page.
After purchase you will receive download access to our digital products by email.
Cancellation and returns
Since all our products are digital, we do no accept returns and refunds. In special cases like an accidental double payment, send an email to firstname.lastname@example.org and we will handle your case on an individual base.
Information about cookies
(2) You can prevent storage of cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our Internet offers as a result.
Social plug-ins from Facebook
Social plug-ins from Twitter
Social plug-ins from Google+
Social plug-ins from Instagram
Instagram is a social network offers by Instagram, LLC ATTN (1601 Willow Rd. Menlo Park, CA 94025, United States). When you visit a page of our website with such a plugin, your browser automatically provides a direct link to an Instagram server. The content of the plugins is transmitted directly from Instagram to your web browser and then incorporated into our web site. For this reason, we have no influence on the amount of data that is collected from Instagram using the plugin. We provide this information to the best of our knowledge, As we know the plugin merely transmits the IP address of your internet connection and the URL of our site for the purpose of displaying the content in the plugin.
Social plug-ins from Tumblr
Our pages use buttons of the Tumblr service. Provider is the Tumblr, Inc., 35 East 21st St, 10th floor, New York, NY 10010, United States. These buttons allow you to share a post or a page of Tumblr or to follow the provider of Tumblr. If you call one of our Web pages with Tumblr button, the browser builds a direct connection to the servers of Tumblr. We have no influence on the amount of data, the Tumblr with help of this plugin collects and transmits. The IP address of the user as well as the URL of the Web page are delivered according to current. More information can be found in the data protection declaration of Tumblr under http://www.tumblr.com/policy/de/privacy.
Social plug-ins from Pinterest
Our pages the “Pin It” button of the social media network “Pinterest”, which is operated by the Pinterest, Inc., 808 Brannan St, San Francisco, CA 94103, USA (hereinafter “Pinterest” called). By including the “Pin it” button Pinterest receives the information that you have accessed the corresponding page of our website. If you are logged on Pinterest, Pinterest can additionally assign your visit to your Pinterest account.
Social plug-ins from LinkedIn
Our pages the social plugins (“plugins”) of the linkedin.com social networking site (“LinkedIn”) operated by the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. The button can be identified by the “LinkedIn-Logo” or “Share-Button” on this webpage. When a user accesses a web page on this site that features one of these buttons, the browser establishes a direct connection with LinkedIn’s servers as soon as the LinkedIn button is pressed. LinkedIn then transfers the content of the “in” button directly to the user’s browser, which integrates the content into the web page. The provider has no control over the amount of data that LinkedIn collects via the button after the user clicks on it.
Thanks to the integration of the plugin, LinkedIn knows that you have accessed the relevant page of our website. If you are logged in to LinkedIn, LinkedIn can recognize you based on your LinkedIn account and record your visit. If users want to find out what data LinkedIn collects about them and why, how it processes and uses their data, and what rights and settings they can assert to protect their privacy, they should refer to LinkedIn’s data protection policy.
Social plug-ins from Buffer
Our pages use buttons of the Buffer service. Provider is the Buffer, Inc. The Buffer button and social widgets are services allowing interaction with the Buffer service. More information can be found in the data protection declaration of Buffer under https://buffer.com/privacy
Social plug-ins from StumbleUpon
Our pages use buttons of the StumbleUpon services allowing interaction with the StumbleUpon social network. Provider is the StumbleUpon, Inc. More information can be found in the data protection declaration of StumbleUpon under: http://www.stumbleupon.com/privacy
Social plug-ins from Vimeo
Vimeo is a video content visualization service provided by Vimeo, LLC that allows this Application to incorporate content of this kind on its pages. More information can be found in the data protection declaration of Vimeo https://vimeo.com/privacy
Social plug-ins from YouTube
YouTube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages. More information can be found in the data protection declaration of Youtube: https://www.youtube.com/static?template=privacy_guidelines
Following subscription to the newsletter, your e-mail address is used for our own advertising purposes until you cancel the newsletter again. Cancellation is possible at any time. The following consent has been expressly granted by you separately, or possibly in the course of an ordering process.
You may revoke your consent at any time with future effect. If you no longer want to receive the newsletter, then unsubscribe following the unsubscribe link or instructions provided in any email we send.
According to the Federal Data Protection Act, you have a right to free-of-charge information about your stored data, and possibly entitlement to correction, blocking or deletion of such data. Inquiries can be directed to the following e-mail addresses: email@example.com.